Class Registration & Cancellation Policy
Class sizes are small, so every seat matters. Please read this before booking.
Deposits. A deposit, shown on each class page, holds your seat when you book online. You can also pay in full. The remaining balance is due 15 days before the class starts, unless NMS agrees otherwise in advance.
If you cancel:
| When you cancel | What happens |
|---|---|
| 30+ days before class | Everything you paid, deposit included, is refunded, or moved to another session |
| 14–29 days before class | No refund; your payments can be transferred to another session |
| Under 14 days, or no-show | No refund; one transfer to a future class may be offered at our discretion |
Transfers and substitutions. You can move to a later session of the same class once without a fee, as long as you ask at least 14 days ahead and a seat is available. You can also send someone in your place at no charge; just email us their name.
If we cancel. If NMS cancels or reschedules a class, for example because fewer than 5 students enroll, the instructor is unavailable or the weather is unsafe, you choose one of two options: a full refund of everything you paid, or a seat in another session. We'll give as much notice as possible. We're not responsible for travel or hotel costs, so we recommend refundable bookings.
Safety and conduct. Students work with commercial sewing machines, hot knives and hand tools and are expected to follow instructor safety guidance. We may remove a student who creates a safety risk, without a refund.
Photos. We sometimes photograph classes for our website and social media. Tell the instructor if you'd rather not be included.
Questions: info@northcoastmarinesolutions.com · (419) 734-5453
